Frequently Asked Questions
Does Vionero fit our existing toilets?
Our smart toilet seats are compatible with most common toilet models and install just as easily as a conventional seat.
Are we tied to a contract?
In the Buy & Refill model you purchase the seat once and order film rolls as needed, with no ongoing commitment. In the service model you pay a predictable monthly flat rate.
How long does the battery last?
The battery typically lasts at least 30 days and can be fully recharged within 3 to 4 hours.
How does the free trial work?
Subject to availability, you can trial the product at your site for 3 weeks with no obligation, before deciding on a purchase or service model.
Can we customize the sensor, lid, or button?
Yes. The smart features of the toilet seats can be customized as needed, so every site gets the right setup.